27.Which TWO of the following problems are associated with performance measurement in public sector organisations?
A.The profit is difficult to measure
B.Unable to compare with the competition
C.Performance measures are difficult to define
D.Regional benchmarking cannot be carried out
27.答案： Unable to compare with the competition and Performance measures are difficult to define
It is not possible to compare with the competition. With public sector services there is rarely any market competition. This makes it difficult to know whether they are performing well.
Performance measures are difficult to define. Measures of output quantity and output quality provide insufficient evidence of, for example, a local authority's success in serving the community.
Regional benchmarking is a useful way of overcoming performance measurement problems in the public sector.
Public sector organisations rarely exist to make a profit so attempts to measure profit are invalid.
