在acca考试的备考之路上，注定少不了一些艰辛和坚持。为了达到心中的目标，我们只有不断的努力，努力，在努力!万丈高楼平地起，搭建扎实的acca学习基础，就需要每天坚持不断的练习。中公财经小编为大家整理了acca的考试题目，大家记得要每天去练习一下。熟能生巧，相信天道酬勤，勤奋的你，一定可以早日拿到梦寐以求的acca证书!
23.5 (a) Which two of the following are examples of misunderstanding in the communication process?
A Slang is used in task instructions
B A meeting goes on for too long for participants to pay attention to everything
C An email sent to all employees using IT jargon
D The sender of an email has not included details of the location of the meeting
E A manager is constantly dealing with queries from subordinates and misses a meeting
(b) occurs when an individual thinks that they have been wrongly treated by a colleague or supervisor. Which of the following correctly fills the blank?
A Indirect discrimination
B Direct discrimination
C A grievance
(c) The meaning of a message is lost at the coding and decoding stage. Which of the following is the correct term for this loss of meaning?
A Feedback
B Distortion
C Noise
答案：
(a) A, C Slang or jargon could create misunderstanding if the recipient of the communication is unaware of the meaning.
(b) C This is the definition of a grievance.
(c) B This is the definition of distortion.
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