1.D Rationale: The statement defines demographics. Ergonomics is a study of the interaction of humans and their environments (used in design of office equipment and furniture, for example).
Psychographics is the study of psychological factors (used in selection testing, for example).
Ways in: You could eliminate as many distractors as you could define in other ways.
2.C Rationale: Virtual organisation is the collaboration of geographically dispersed individuals and teams, specifically using the latest information and communication technology (ICT) enablers: the Internet, web conferencing and so on.
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