1. The answer is C
Secure continuity of supply and quality are Z's priorities. Long-term partnership helps secure both
(i), while having a small number of suppliers avoids the risk of supplier failure (ii).
2. The answer is B
This is the definition of tactical management, carried out by middle management. Strategic management is at a higher level of establishing corporate direction and policy ： carried out by senior management.
Operational management is at a lower level of implementing the tactical
plans ： carried out by supervisors and operatives.
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