1B
Reporting by exception means only reporting to managers when there is a deviation from plan.
Options A and C would increase information flow. Option D would not address the problem ： information overload is about excessive complexity as well as volume!
2. A
This is straightforward, if you recall the managerial grid. It does not represent a continuum (option C) because it assumes that the two things are compatible ： they can both be high or low at the same time. The grid can be used in appraisal, to focus attention on the manager's approach, but does not indicate 'success' or effectiveness (option B).
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