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1. 答案：C

The correct answer is ： Upward.

There is a current trend towards this more progressive appraisal system where subordinates appraise their superiors.

Potential problems with this method may include ：

- Fear of reprisal

- Vindictiveness

- Unwillingness of superior to respond to feedback

2,答案：B

The correct answer is ： Deal with grievances.

Grievances should be dealt with by a formal mechanism separate from the appraisal process. If a grievance arises during appraisal it should be dealt with using the normal grievance procedure.

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