1.C Rationale: Increasing diversity has an impact on HR policies in regard to equal opportunity and prevention of discrimination. Falling birthrates creates an aging workforce and skill shortages.
All organisations need to take account of environmental regulation and consumerism.
An increase in single-member households will impact on some organisations: notably, those which market goods and services to this segment (eg single-serve pack sizes), but the questions said 'most' organisations.
Pitfalls: You need to think through a range of compliance, marketing and skilling issues when appraising socio-cultural factors.
2.D Rationale: The other forces are bargaining power of suppliers and rivalry amongst current competitors in the industry.
Pitfalls: The five forces model is basic: you really need to learn the details …
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