1. The answer is B
Rationale ： Achievable (which is part of the SMART objectives framework) is different from 'easily achievable' ： one of the key points of performance measures is that they should be motivational,
which means that they should be at least a little bit challenging.
2. The answer is B
Rationale ： This manager tells in the first part and listens in the second part of the interview, taking on a dual role as critic and counsellor - and not assuming that all performance problems are the fault of the employee himself.
Tell and sell would be more one-sided ('selling 1 simply being gaining acceptance of the evaluation and improvement plan). Problem-solving is even more of a collaborative, proactive process, with the manager in the role of coach. Sell and listen is not an appropriate method. from 1-5, say). Behavioural incident methods compare specific behaviours against typical behaviour in each job.
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