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1.In the context of performance appraisal, what does the term 'tell and listen' refer to?
A An approach to appraisal interviewing
B. An approach to upward appraisal
C. A barrier to effective appraisal (1 mark)
2. Which of the following statements about training and development is false?
A A gap between current performance and required performance is a learning gap which requires training.
B Training and development activities can have measurable benefits for organisations.
C Education may form part of training, which in turn may form part of employee development.
D A 'learning organisation 1 is one which facilitates the learning of all its members.